Financial Analyst 2

Redmond, Washington, United States · Embedded Services · 84643-1 expand job description ↓


Contract Duration: 6 months+

Client Location: Redmond, WA

Looking for a high-energy Financial Operations Analyst who can work to drive financial A/R issues to resolution quickly and efficiently. The ideal candidate works well within fast-paced environments, excels at working with multiple organizations to resolve high-priority financial issues in an enterprise environment, has a solid conceptual understanding of finance, and is a master user of Microsoft Excel.

This role will support a Finance team at our Redmond-based client, one of the largest software companies in the world. Our client’s team provides issues management and resolution support for Accounts Receivable and works across multiple internal and external organizations to ensure that invoicing, payment, pricing and related technical issues are resolved quickly and efficiently.

Job Responsibilities:

  • Collaborate across multiple departments to develop and improve customer facing billing summary reports
  • Validate and approve credit requests and adjustments
  • Pull credit adjustment cases for training
  • Manage process for Invoice cancellations
  • Manage SAP HANA on MC Adjustments
  • Manage active financial issues from a distribution list queue or as assigned by team lead
  • Partner with all stakeholders to quickly and efficiently resolve billing operations issues
  • Achieve the target support metrics
  • Deliver reports to key internal stakeholders on daily & weekly basis, or as needed by management
  • Develop custom billing documentations for training purposes
  • Manage custom billing reports and documentations in SharePoint
  • Process manual invoicing for custom billed accounts


  • Strong problem-solving skills
  • Minimum 3 years experience working within large enterprise environment
  • Ability to create and deliver presentations for custom billing scenarios
  • Solid understanding of financial concepts, especially those around Finance and Accounting reports
  • Proven financial operations background, including process improvement and managing multiple financial tasks concurrently
  • Ability to manage ambiguity well
  • Experience using web-based financial support applications
  • Experience writing SQL queries
  • Strong customer service & relationship management skills
  • Experience driving financial issues to resolution in timely manner
  • Minimum BA in Accounting, Finance, or other Finance-related discipline; MBA preferred


KeyWords provides all its contingent employees with

  • Paid Time Off
  • Medical, Dental and Vision Benefits
  • 401(k) enrolment

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