Player Support Manager

Montreal, Quebec, Canada · Player Support

Description

Job Purpose

Work with the Player Support Director, local Managers to support growth of the team, both locally and internationally.


Define financial objectives for the department in Montreal and reach goals set in accordance with the department director.


Developing and managing successful relationships with Keywords clients at senior, manager and director levels.


Managing, leading, motivating, coaching and training local Project Managers.


Develop a strategy and vision for the department and the teams.


Inspire yourself and the team to always strive for and attain improvements and growth.


Embody and preach Keywords Studios, KWS Montreal and Keywords Montreal values.


Improve and develop services within Keywords Montreal and be responsible for client service delivery.


Key Responsibilities and Activities

Active Supervision

Training & Coaching

Client Management


Administration


Passive Supervision


Requirements

Knowledge


Soft Skills


Technical Skills


Tools

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